At the beginning of every project is an idea, which has to be checked for feasibility and possible improvements. As soon as an individual or an institution contacts us with the wish of either building a new observatory or upgrading an existing one, our work begins.

We offer consulting about latest developments in equipment and possibilities to the client, thus finding the most up-to-date and suitable solution for each application, ensuring compatibility and seamless operation. This process involves gathering information about the location, local weather conditions, desired functionalities, and more. This stage is crucial, particularly for dome installations or upgrades, where local environmental factors play a significant role. With domes installed in every climate zone including high mountains, deserts and even Antarctica, we have learned first-hand about the peculiarities of the different locations.

For our turnkey observatories, we have compiled a set of basic questions into a form for customers to make this process easy. Following a thorough analysis and discussion of all information, we present a proposal to the customer, addressing detailed queries through video calls or in-person meetings.

Whether it's integrating a complete turnkey observatory or specific individual components like a new dome or telescope setup into existing structures, we ensure that each solution is tailored to meet the unique needs and conditions of the project.

Once a customer has selected the core components (dome, telescopes, mounts, cameras, accessories, and the Baader OMS – Observatory Management System) in consultation with us, our device specialists collaborate to determine the optimal configuration. This phase is essential for ensuring that all components will work together seamlessly on location. We undertake a detailed analysis, which covers mechanical mounting solutions, calculating camera adaptations, selecting filters and filter wheels and design project related parts, among other considerations.

Additionally, in many cases we utilize CAD to create precise 3D project drawings, aiding not just in the visualization of the setup but also in the planning of the observatory building or modifications to existing structures. These designs help anticipate and solve spatial and functional challenges, facilitating a perfect fit and operation of the equipment.

Our role also extends to offering in-depth customer guidance on the observatory's facility and infrastructure planning, leveraging our expertise to ensure that both the equipment and the building are optimally designed for both unobstructed and undisturbed observation and protection of sensitive instruments from the environmental factors.

With the experience gained in decades of observatory construction, we have developed a process that minimizes the risk of operational failures. Prior to installation, every project is fully factory assembled and tested in our facility. The complete system is assembled in our integration hall and tested under the stars on a mobile platform if necessary. This ensures that all envisioned components of the Observatory function properly and are preconfigured and installed on the OMS computers.

For larger projects, we offer the unique opportunity to conduct the internal “First Light” – the first operational use of the telescope – right here in Mammendorf, together with our clients, as part of the Factory Acceptance Test (FAT). This collaborative approach not only allows clients to witness the capabilities of their setup firsthand but also ensures that any final adjustments are made with their direct input, guaranteeing complete satisfaction before the system is packed for transportation.

Once the systems functionality is confirmed through rigorous testing, cables are organized into harnesses of the agreed length, ready for installation at the clients site. This practice ensures the seamless transition from our hands to yours, with the system ready for immediate use upon installation.

Prior to installation, every project undergoes a rigorous integration phase in our facility. This process involves setting up the complete system in our integration hall and testing it under the stars on a mobile platform, encompassing preconfigured and installed computers, network components, power supplies, and cabling, among other considerations.

For larger projects, we offer the unique opportunity to conduct the internal "First Light" – the first operational use of the telescope – right on our premises, alongside our clients, as part of the Factory Acceptance Test (FAT). This collaborative approach not only allows clients to witness the capabilities of their setup firsthand but also ensures that any final adjustments are made with their direct input, guaranteeing complete satisfaction before the system is packed for transportation.

Once the system's functionality is confirmed through rigorous testing, cables are organized into harnesses of the agreed length, ready for installation at the client's site. This thorough approach ensures the seamless transition from our hands to yours, with the system ready for immediate use upon installation.

After the meticulous integration phase, the entire system undergoes a careful disassembly and packing process, ready for transport via container, truck, or freight forwarder. To ensure a swift and efficient setup upon arrival, many parts are deliberately left assembled, significantly reducing the need for extensive on-site configuration.

For projects entailing a complete observatory installation, our process is methodically phased. Initially, a specialized team undertakes the dome setup, laying the groundwork for the observatory structure. Subsequently, a few weeks later, our team of experts arrives to install all instruments.

Every piece of equipment is reassembled with the utmost care, ensuring that all systems are perfectly aligned and fully operational. This phase culminates in a significant milestone – the "First Light" at the client's location.